I was just not convinced and asked him to order a new circuit board, which he reluctantly did. Call Sears they would be able to ilook at it in a month. Do the following of the light in your Kenmore refrigerator is not coming on: 1. My fridge barely lasted two years. I have the same issue as many of the above individuals. He then tells me that LG was supposed to send it to me which I never received nor was informed. Model # 795.79044.310. Purchased a Kenmore Elite in December 2018. Sears states we have to use their technician or the manufacturer warranty is null in void. by Neil L. (Long Island, NY) Kenmore Elite - Model #795.77543600 is a 3-door, bottom freezer model, and here are some of the main problems. Even though the digital read-out on the fridge says her refrigerator is 33 degrees inside, an . I found out from Sears Home Appliance guy that it is the compressor. Lost $279.00 in Groceries. I was not made aware of the recall and was told by the Salesperson when I bought it that it did not have a faulty Compressor. On October 13, 2017, we purchased a Kenmore Elite refrigerator and on September 26, the compressor died. I took delivery of my Kenmore Elite on June 2, 2016 and the compressor stopped working on July 9, 2022. I purchased a Kenmore 24 cu. My LG refrigerator has died twice (compressor failed twice) withing 4 years since it was purchased. Purchased Kenmore Elite with LG compressor lasted 2.5 years, someone needs to be held accountable! I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). I am guessing it will be $350 on labor based on Sears estimate. Since it was in the middle of our vacations rescheduled, told them we had it checked out by another company, he said it was a compressor and only a sears tech could do the warranty on the compressor. Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. We had purchased the Kenmore Elite 795.74023 refrigerator with ice maker in the door. The repair said the compressor gone bad. Your Recalls and Product Safety Alerts; Amazon Assistant; Help; English United States. We have no idea how long the fridge has been off, but the entire house stinks. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. The repair places around here stopped because they would replace parts and the frig still didn't work. If you have had a similar experience. Compressor Died after 5 years of use. Rave Reviews Purchased a Kenmore Elite, model 79574023412 in 2016. Not to mention tech said it would be over a month before they could come back to replace it. How is this company allowed to stay in business? This week I came home and found water dripping from the ice dispenser. LG wants to pass along the fault to the place of purchase. The Refrigerator Door Hinge Bushing top door base broke. i purchased a LG double door refrigerator at Home Depot. The unit cost me $1900.00 new. Sears has TERRIBLE customer service. Start Relay Is Damaged. OR BETTER YET REPLACE THE DARN THING. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. Called sears and they suggested I buy a Service plan to save 50% on repairs. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. How can I get in on this lawsuit. In addition, I lost approximately $200 (or more) in food. Labor should also be covered for a faulty part. We will NEVER buy another Kenmore appliance, nor will we buy LG (the actual manufacturer of all of our faulty Kenmore appliances). LG support would not help even though my warranty is good for 10 years. I would like to know of any class action suites against the manufacturer or Sears for selling this low-quality, high-priced failure. Our food has spoiled and we are without a refrigerator for at least week while we are under "stay at home" protocol. Kenmore elite refrigerators model number 795. After 4 (12/09/2021) years the appliance stopped cooling even though it sounds like the motor is running. I had warranty had it replaced. I am losing big from this purchase. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. Overall, here are the potential causes of the leaking: Well I thought I bought a reliable Kenmore fridge? It is now July 2018 and the refrigerator has gone out again! They want over $400 to fix it. Right before Christmas 2021, it stopped working and lost all of our food. After reading everything I can find on internet, I think Im screwed! confirmed the compressor has to be replaced. My GL refrigerator serial # 610MRMD1Z419 purchased in December 2019 has stop working, not getting cold, in my opinion it should be part of the recall as well. None available. I have the LG Studio, serial number LSFXC2476S, which I purchased on 8/27/16. It will be several thousand dollars to replace them. Model #KLBH031ATE. LG has scheduled repair FOUR days from now. I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. He said that's just the way they sound. My issue is the machine will not stop running and its making a grinding noise. I purchase a Kenmore elite refrigerator in 2016 3 yrs. The refrigerator model number is 79574023412. Every time I call I get the run around between departments. On November 13,2018 ice maker stopped working and food in freezer started thaw Out. LG is willing to fix it per our repair serviceman but Sears is unwilling to release the serial number so LG can authorize a work order number. THey are wanting me to pay another $500 to have this issue fixed and there is no way out of this since only Sears can order parts for this model and fix this issue.. Frustrating as it is with COVID-19, NO JOB, NOW THIS NON_WORKING FRIDGE, left with no food. They sent three repairman to fix it. I purchased a 3 door kenmore with filtered water through the door. And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. Purchased a Kenmore Elite (LG) in 2014. Due to the COVID -19 stay at home restrictions and social distancing measures in place the earliest an appointment for a tech visit is a week from now, 4/17/20. The product stopped cooling on April 9, 2020. I was sent to the recall group to check if this model was covered. November 25, 2021, 5 years almost to the day, it stopped cooling, I checked in back of the refrigerator and the motor was hot to the touch and the glue was melting off of the compressor. As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. After leaving the refrigerator compressor did not reach the point of cooling or freezing. According to plaintiffs, the problem stems from a defective linear compressor. Same complaint. Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we've had it fail. Compressor died this weekend. Now looking at a repair bill of over a 1,000.00. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. I've never paid as much for a refrigerator as I did for this one and I've never had any issues with any other refrigerator that I have ever owned but this one! Purchased a Kenmore Elite 3 door bottom freezer in 2015. She is widowed so her refrigerator does not get used as would a normal size household. My LG French Door Refrigerator is 3 years old. Tech took one look at the 1-page warranty and stated it was not covered. I purchased a Kenmore Elite Tri-Door w/ door-in-door and exterior water/ice dispenser, Model 795-74033411. The Kenmore Elite refrigerator 795 model's diagnostic mode allows you, as the user, to routinely examine the performance of the power control board and detect the presence of any fault within the refrigerator on time. We also purchased a Kenmore Elite three door refrigerator, model No. They make em pretty and fancy looking like the high ticket appliances, but they are junk. Height: 66 in Width: 33 in Depth: 32 in. I have an LG 3 door refrigerator that is 3 years old. How do I convert my Kenmore Elite 72483 into an LG model number to see if my refrigerator is included in the class action lawsuit? (47 pages) Refrigerator Kenmore 795.7203 Series Use And Care Manual. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. Good, Lord, people run! Repairman told her it was compressor and said to throw it in the garbage. . I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. We were on the phone with Sears and LG customer service in Alabama for over 2 hours. We had at least 10 calls between Sears as well as the same amount to LG. I am interested in any information on a class action suit regarding this particular product. One even went so far as to say they wouldnt touch it with a 10 foot pole! This piece of crap refrigerator in total cost 775.00 a year to own. Minimal amount has been offered for lost food, which doesn't even come close to what it actually costs. I can hear a fan running or maybe the compressor. Tried to cut back. The morning of the appointment we received a text that a technician would be arriving between 9:46 am - 11:16 am. Went through Samsung Class action on my Samsung now this refrigerator is junk too. I bought my Kenmore grab and go refrigerator in 2016 pair 1600.dollars for it and now 3 years later it has quit completely. LG nor Sears will act. car will still probably make the trip, only use $10 in gas . Do these things run all the time? Two service appointments were set up and no one showed up the latest being this week. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. I said no way, I PAID for that feature and how could they tell me sorry? I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. The same thing happened to our previous LG refrigerator that died after 4 yrs of ownership. After resetting the circuit board, he said it start working and would take 24-48 hours. Purchased Kenmore Elite model # 795.72483.411 refrigerator in 2/17, within 6 months the fan motor was making a noise due to ice forming on the back of the freezer. Sears Warranty Repair-Tech. I think they knew exactly what was going on and I am ready to fight for what I think is right. I am in contact with a lawyer regarding class action. Purchased a Kenmore Elite 795.74023.412 in late Aug 2018 that just stopped working. Lost all our food. This 21.9 cu.-ft. (claimed) side-by-side Kenmore . Rented a small fridge ( 60.00 for 2 weeks). He brought up the repair order. They told me to call Kenmore. It will be several thousand dollars to replace them. Not only did I lose them unit but about $800.00 worth of food. Then go to the old refrigerator (20 miles away) get my food, turn on my beautiful new "repaired" refrigerator and replace my food. If LG produced a product that I purchased for thousands of dollars, why arent they repairing them? Mine didn't even last that long. I would gladly push this refrigerator to the curb. The fact that LG was well aware of the problem with the compressors, I would certainly like to think my refrigerator would be included in the settlement. We purchased our Kenmore Elite 7/18. Compressor went out, now July, 2018. Every manufacture are the same but how they handle the issues or stand by their products determine customer loyalty. Now the compresser needs replacing. Sears, BEware i will be filling a lawsuit against your company once all this settles. Called Sears for service, they no longer service my area after my extended service lapsed in 2020. Purchased Kenmore Elite in November 2015 and it stopped cooling in less than 4 years. Kenmore 94283 4.3 cu. But Kenmore still out them in their frig. 3. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. 5 years old Kenmore elite mod 795.74027 compressor quit, repair man said don't fix, nothing but problems not worth 800 to 1200 to fix he said buy whirlpool the Kenmore is LG.