They started out at $300K for 4 weeks, plus you pay $99/per person per day every time you come, plus $1000 per year per week maintenance fees. I have collected evidence to support the claims of thousands of people deceived from this company. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. The first thing you need to watch out for is the timeshare sales pitch. It's such a shame that these crooks are taking advantage of vacationers. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. YOUR PERSONAL INFORMATION IS SECURE. sunsetgrouplies@hotmail.com. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. FRAUD (charge #1) - Pg. Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, Instead of waiting around thinking the solution will present itself to you. I almost got scammed myself. Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. Un-believable, this firm must be put out of business. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. How To Cancel a Vacation Village Timeshare? They just called my house. You dont need to go through the process alone our company is here to help! We only suggest companies with high ratings and verified customer reviews. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. Timeshares & Vacation Clubs. OMG, this scammers need to be stopped. Unfortunately, almost every timeshare exit company promises to do the same thing. Sunset Group refuses to comply with Mexican law and refund my money, in January 2023 I stayed at one of their resorts (Ocean Spa Resort, Cancun) as part of our vacation deal we had to go to a sales presentation at one of their nicer resorts. Its normal for owners to feel like they were deluded or bamboozled during the sales presentation, and this can prompt a lawsuit. Our "VIP week" couldn't be booked at all. We hope this article has been helpful. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. I totally regret this. Make certain to archive all that and counsel a lawyer assuming you have any inquiries in route. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. 2. When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. Please don't fall for anything that has Royal Elite's name on it. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. www.sunsetscam.com It does not say what "services" are. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. I forwarded all calls from agency to the lawyer. 1. How to Get Out of a Capital Vacations Timeshare? How to Get Rid of Cancun Palace Resorts Timeshare? Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. This is designed to make it easier for people to get out of their contracts and make better choices in the future. A scam is an illegal scheme designed to cheat you out of your money. The combined costs was equal to or greater than what was being offer. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. You can explore this all the more effectively by reading past timeshare exit reviews. They have an office in Miami - which they do business from there. If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. This website exists because there are so many businesses just like Mexican Timeshare Solutions, and we wanted to make it easier for you to locate extra alternatives. Sunset World Resorts & Vacation Experiences. www.sunsetscam.com. We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. Menu. One of the main reasons people want to get rid of their Sunset Group timeshares is because of the high-pressure sales tactics used by the company. Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. These specialized businesses are designed to help get you out of your contract, usually for a fee. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. Cant wait for a law suit. Sunset Lounge lawsuit heads to court while venue continues to sit empty. Submit a complaint and get your issue resolved. I feel Sorry for those who have suffered from this kind of scam. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. I decided to buy their (Ultimate Loyalty Program) package for a couple thousand. However, there are a few options available if you want to get out of your contract. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. We were being scammed and taken advantage of financially. Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions There are no reviews yet. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. I was scammed in May 2018. Our mission is to eliminate scams in the timeshare industry. a complaint VS. Sunset . The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. Hi goaliemike, we are here in cancun, we were scammed. http://www.timesharescam.com/, Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. We will not pay anymore maintenance fees and will not return to any Sunset Property. Then told her I know they are scammers and not to bother me anymore. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. Ocean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations and more are all part of the Sunset Group. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. Sunset World Resorts & Vacation Experiences - TimeShare rip off giants! They said that they needed some business write offs for their firm. There have been a few lawsuits Sunset Group has been involved in. What are the process you did? It was very overwhelming and confusing. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. I kept going back and forth with them. 15 Steps on How to Cancel a Timeshare Contract? We were able to get our contract cancelled and $1, 000 of our $14, 000 back. After this they charged our credit card and cashed a "check" payment for the same month's payment. Everything said was identical, currently arguing with them to cancel the contract. We did continue our vacation and had a great time in Cancun. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. A fast Google search will load several past timeshare exit scams that you educate yourself on. We did so and provided proof of our claim. Do not purchase a time share with this company. I only get emails. 1. Have you had any luck with your fight against these crooks? Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. Sunset Groups ratings and reviews reflect all of these issues and complaints. Terrible company. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We told them that we were there to relax and did not want any meeting. This was again was a bad mistake. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. Unfortunately we didnt realize we were being scammed until later. Greetings from Earl in Fredericton The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. by consumers, for consumers. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. We finally caved in and agreed to meet the last day that we were there. They refuse. Can You Get Rid of an Escondido Towers Timeshare? Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee. 1. How To Get Out of a Hilton Grand Vacations Timeshare? Cancel RCI and Interval International Membership? Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. The company I also know as The Sunset Group . While its not easy to find information on how to get out of a Sunset Group timeshare, it is possible, and you have options. The first offer to purchase was around 68 thousand dollars. Same issues here, please let me know if you found solutions or atty, or any lawsuit. Beware, Sunset World Resorts & Vacation Experiences - timeshare fraud, Sunset World Resorts & Vacation Experiences - Royal sunset timeshare scam, Sunset World Resorts & Vacation Experiences reviews & complaints. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. Did they finally move on? I will continue contacting appropriate websites and agencies to present and/or post my case and the ongoing issues I have with Sunset and their goal to keep our money. He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. As we mentioned countless times before, escrow can be very beneficial. This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. Upon arriving back home we entered our house all to find out that the air conditioning unit had broken and that it would now have to be replaced. Walking Away From Timeshare Maintenance Fees - Is It Smart? It has now been almost 5 months and I am losing faith they will ever pay me back. In the event that something in the arrangement is not exactly right, explore what the genuine arrangement is to determine if its truly advantageous for you. Historical Court Records (more than 50 years old). It is part of the Sunset World Company. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. The document they show is a complete fake. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. The summons is a notice served on a person to let them know that a complaint or petition has been filed against them. It does not guarantee any level of quality of the room. I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. Assuming youre determined to go the Do-It-Yourself course, realize that it will probably be a long and troublesome interaction. Sue me [censored]es! They are Unethical, dishonest and should be put out of business. We review timeshare exit companies so owners can make an informed decision. But the highest success rate weve seen is when owners hire a reputable timeshare exit company. All they would say is "that is what your maintenance fee guarantees". I was specifically told I was not buying a timeshare. The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. I wanted to see what they were required to provide to us in the contract. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. Or you can fill out or form on the right side of the page. The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. They refused to show me these mysterious rules. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! Her "closer" finally agreed to text me the details. They can contact you with the name of "Marketing for Sunset Group" or "m4sunset" and promise you the all the best of Cancun. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. I actually thought we had a decent price, and wanted the deal to work. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. We signed yesterday and they said we cant cancel it. After a lengthy and compelling presentation given by Jose Luis Hernandez and Patricio Muldowney, my wife and I agreed to purchase a membership. Sunset Group, also called Sunset Hotel Group and Sunset World, owns timeshares in Mexico at places like Cancun and Riviera Maya. We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. Have you been able to get any resolution? You will speak with two reps who tell you that they are giving a . Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. Cancel Timeshare Mortgage and Maintenance Fee? Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. this triggered my PTSD. This was in March and up until this day they still haven't paid our membership to Ice Gallery. My fianc and I looked at each other the entire time wondering why in the world we were doing this. After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. I asked to see the rules and they changed the subject. In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. i cannot find anything out on this case though. BIG MISTAKE! For other owners who have a timeshare with a different company, the good news is most developers do offer an exit program of their own. Please contact me if anyone is able to find a better way to deal with these criminals. They tell you lies to make you buy their packages. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. I wanted to cancel but my wife wanted the SUV for the week. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. Fortunately we only joined the club and NOT buy a timeshare. Interclub transfer was not just an even exchange for only $89 as presented - instead Sunset tacked on additional fees that basically came to the full price of a week long hotel rental at an Interclub resort. This is multiple scenarios with the same story. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. Sunset Beach Group review: Scam. The company takes great pride in taking care of all your needs before, during, and after your stay. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? They are taking away their earnest money based on lies and misrepresentation. Has anyone successful stopped paying maintenance fees? We use cookies to give you the best experience possible. There was one sign that a possible claim might be recorded by lawyer Mitchell Sussman. I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. #5. May 22, 2010 @ 12:56 PM). It does not guarantee you any actual access to a room for any amount of time. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. The majority of resorts available through the interclub program were some of the worst rated resorts in the RCI manual. For example, one of their properties is Sunset Royal Beach Resort. There is nothing stated in the contract If you have any questions or would like help cancelling your Sunset Group timeshares, please dont hesitate to reach out to us. They had already charged my credit card for the deposit. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitadvice.com. After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. We recommend you contact your timeshare company before working with a timeshare exit company. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. Just a thought. I was directed to a lady at a counter where I could pay our cab fare there. That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. Then she had someone call me to close the deal. Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. Can You Get Rid of an Occidental Allegro Timeshare? items we already possessed in the terms of the contract e originally had. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. 2. Promotoria Sunset Group Timeshare Owners Lawsuit 3. Another thing to keep in mind is that anything that sounds too good to be true probably is. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. Has anyone been affected by them via a lawsuit or credit ding? Beware! I was in suspense. And you cannot trade your 'private residence' to go somewhere else if it is destroyed. Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. Didn't seem like a bad deal to us. There have been several class-action lawsuits filed against Sunset Group in recent years. I would also be interested in any class action lawsuits or any way to getting our money back. If youre thinking about purchasing a Sunset Group timeshare, we recommend you do your due diligence in researching their reputation. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. Not the case at all, they worked and worked on prices and packages for hours continuously offering more alcoholic beverages along the way. These companies specialize in helping people just like you get out of their timeshare contracts. During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). How to Get Rid of a Timeshare with a Mortgage Balance? Sunset Solutions Group consumer reviews, complaints, customer service. Login. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. Me and my mom were mislead and not they said our membership cancellation is not valid. The Sunset Group is a scam. the May 17 charge, in an email dated Sat. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. i wonder is there is a law firm willing to undertake one? Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. They would not allow us to roam the facility or talk to any of the guests. Guess what? The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. Menu. They wanted us to send them a copy of our cancellation letter since they claimed they didn't seem to have it. 1. The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . How to Get Out of a Sheraton Vistana Timeshare? They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. Hi! (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) The first offer to purchase was around 68 thousand dollars. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. Take action now! There are other, more trustworthy organizations out there that can assist you with dropping your timeshare contract. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php Update question - did they finally stop calling? But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. We sent in the documents and waited for closure. Kings Creek Plantation Timeshare Cancellation? In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay.